Technology that respects how Bhutan shops
Pelbu was built to give Bhutanese businesses an elite, million-dollar-feeling tool that still works on a shop counter with a spotty connection.
Our mission
Retail in Bhutan spans a whole chain — from distributors bringing goods across the border, to wholesalers supplying towns, to the retailer at the counter, to the customer at home. Most software only serves one slice of that, assumes always-on internet, and treats compliance as an afterthought.
Pelbu takes the opposite approach. A single platform connects every tier. The point of sale runs locally and keeps working through outages. GST 2026 is calculated, signed and reportable on every sale. And the same catalog a shop sells in-store is instantly available on the online marketplace.
The result is software that feels premium but stays accessible — designed for low-literacy, high-touch use, with AI doing the heavy lifting so shopkeepers can focus on their customers.
Built for Bhutan
Designed around Bhutanese shops, GST 2026 rules and the way business really works here — not a Western POS bolted on.
Local-first
The register works fully offline and syncs when it can. Power cuts and patchy internet don’t stop a sale.
Compliant by default
Flat 5% GST, digital signatures and audit trails are built in, so every sale is filed correctly.
For every tier
Distributors, wholesalers, retailers and shoppers all share one platform and one product catalog.
Built by Bhutan's IT enterprise
Pelbu is built and operated by Innovates Bhutan — Bhutan’s premier IT solutions provider since 2012, and the country’s largest Rancelab ERP implementation partner. From enterprise software to networking, security and custom development, Innovates Bhutan serves businesses across all 20 dzongkhags.
Serving Bhutan since
Active clients
Projects delivered
Client satisfaction
The people behind Pelbu
A passionate team of technology experts dedicated to transforming businesses across Bhutan.
Manish Sharma
Founder & CEO
Visionary leader with 12+ years of expertise in enterprise technology solutions. Pioneered Rancelab ERP implementations across Bhutan.
Technical Team
ERP & software specialists
Certified professionals in ERP, custom software development and enterprise system architecture.
Infrastructure Team
Network & security engineers
Specialists in CCTV, networking infrastructure and enterprise security systems.
Support Team
Customer success managers
A dedicated team available 24/7 to keep your operations running smoothly.